New ride-hailing coverage!

Transportation Network Companies (TNC) like Uber and Lyft are experiencing explosive growth as consumers embrace this convenient form of transportation in record numbers. And all of these drivers need insurance, which is why Mercury developed our new ride-hailing coverage.

Why offer ride-hailing coverage?

The market is much bigger than you might think, as an estimated 500,000 TNC drivers are currently involved in ride-hailing (Uber, Lyft, etc). Many of these drivers are unknowingly exposed to potential gaps in coverage.

In fact,Mercury averages about one TNC claim per day, and many of these claims are being denied because the personal auto insurance policy only provides coverage when the TNC driver’s ride-hailing app is off. This means that many people driving for these companies probably aren’t covered under their personal policies. Mercury’s ride-hailing coverage will close that gap and provide a solution by extending coverage during Period 1 of the drive cycle (see illustration).


Learn how TNC coverage works

Don’t ride-hailing companies have policies that cover their drivers?

In most cases, a company’s full commercial coverage doesn’t come into play until a ride has been accepted. During the time when a driver has logged into the company app, but not yet accepted a ride [Period 1], limited coverage may apply.

What about the driver’s personal auto policy?

Personal auto policies aren’t designed to extend coverage when transporting passengers for hire. In fact, most personal policies exclude this type of exposure, and many are extending this exclusion to include the time the ride-hailing app is on, but no fare has been accepted [Period 1].

When does ride-hailing coverage come into play?

This coverage extends driver’s personal auto policies through Period 1 of the ride cycle, allowing drivers to obtain coverage not provided by their ride-hailing companies.

For example:

  • Excess Liability
  • Comprehensive and Collision
  • Uninsured Motorist*
  • Medical Payments

*Mercury provides UM coverage for Period 1 through the base contract.


What is the cost of this coverage, and how do I add it?

An additional 8,000 miles will be added to the current mileage estimation calculation, and a surcharge of approximately 10% will be applied (the surcharge will vary slightly based upon coverages selected).