Read what our clients have to say about us...
"...by being courteous they are taking a could-be stressful situation and actually making it pleasant and enjoyable. Thanks for all your help this far and keep up the great work."
-Boruch Noam DuBrow from Los Angeles
"...everyone likes to feel their business is important... Thank you for doing such a good job and making me feel that you care even in my difficult case."
-Nancy Daniel from Redlands
"I've never bought car insurance before working with you guys. Joel was incredibly approachable and helped me understand what I needed and how to get that affordably. I was especially suprised by the fact that both of you call me several ties to make sure my needs had been taken care of. Thanks for making me feel confident and secure."
-Zach from Los Angeles
"I just wanted to drop you a note for you & your team for providing me your service. It is pleasant to do business with your office. I will not hesitate to recommend your business to other people. Also I posted a few words on Yelp! with 5 stars of course!"
-Ariel from Reseda
"Joel and the WHINS team are great! Not only did we get the best rates initially when we went with them, but they continue to look out for us and notify us when we need to update our info - not stuff we generally think about day to day. I've also put my mom with them - now that says something!"
-Brandy from Encino
"Couldn't ask for a better experience than I've had with WHINS. I had a very tricky situation with an almost uninsurable property. I had already worked with several brokers and insurance companies and had been having trouble obtaining good homeowner's insurance. Joel from WHINS saw it as a challenge instead of a burden and within a few days had researched and found me a great policy that was very affordable. He followed up regularly and basically held my hand through the whole process, checking back in regularly to make sure everything was correct and in line. Truly personal service is hard to come by these days, but these guys are an amazing exception to that rule. My highest recommendation!Thanks Joel."
-Gordon from Hollywood
"I was referred to this company from a friend of mine and I just signed up my two cars and Renters insurance; saved a few hundred dollars and got much better coverage! I dealt with Joel Wagner and he made everything extremely easy. He was also really knowledgeable about everything I asked him. Anyways I would totally recommend these guys at this point and don't really have anything bad to say about my experience thus far."
-Sky from Santa Monica
"Polite, friendly, patient, and informative. I worked with Joel and he went out of his way to help me understand my policies. I called several other insurance agencies first and was met with some impatience. When I spoke with Joel it was clear that he makes the customer his priority. Thanks!"
-James from Los Angeles
"My health insurance has skyrocketed over the last couple of years and I needed to finally hunker down and switch plans. But insurance, as you know, is beyond overwhelming in trying to organize and comprehend potential plan options. So I Googled/Yelped insurance brokers when my previous broker fell off the face of the planet, and the first folks to pop up were Darren and Joel at Whins. With nothing to lose, I emailed them and Joel called me right away, was very thorough in assessing my needs/wants in a plan, very friendly and personable, and called me the next day with several plan options that fit my criteria. I was insured almost immediately as he processed paperwork and got me switched over. He made it entirely painless, easy to understand, and even sent me a gift card as a thank you! Thanks Joel :)"
-Liz from Los Angeles
"When it comes to personalized customer service, you cannot ask for better than Joel and Darren. In this age of automated answering services, it's nice to know you can still get good, professional and personable people to talk to who will answer every one of your questions and never make you feel in a rush. They went out of their way to accommodate me and find the exact insurance I was looking for. I cannot recommend WHINS insurance more highly for every and all insurance need."
-Ron from Chatsworth
"Along with GREAT service, I feel that Joel and Darren actually care about our business and family insurance needs. They are great guys and will take the time to explain things and get exactly what you need in the most expedient time possible. And they both have a great sense of humour!"
-Richard from Dick's Appliance Service, Encino
"My last agency missed a lot of deadlines and did not keep their word or return phone calls. Darren is amazing! Mercury Insurance recommended them to me and I'm glad they did. My insurance is almost $100 less and my home insurance was cut nearly in half. All thanks to him!"
-Tom Clark from Encino
"Hi Darren, I don't know if this email will suffice, but you have been more than accomodating and personable. I hope Danny and I made a good selection with your company, so far you've been responsive and helpful. Thanks for your help."
-Sharika from Winnetka
"Joel and Darren are great! They saved me over $900 a year on car insurance!! These guys are phenomenal! They are handling ALL my insurance including my business from now on!! Joel always updates me and takes the time to explain everything to me, he is always professional yet very personable. Thanks to Wendy at the Encino Chamber of Commerce who recommended them to me! They ARE AWESOME!!! These guys do everything, they have got my vote!!"
-Geri from Encino
"I was directed to WHINS by Mercury Insurance. I had a terrible experience with my previous insurance agent. Unreturned phone calls, promises to get back to me that never happened and worst of all they let my car insurance lapse. I told Mercury I was fed up and needed an insurance agent I could count on and they directed me to WHINS. I've only been with WHINS a week, but since then my agent, Darren, has followed up with me several times to make sure everything was okay with my insurance and when I do call the office he actually answers the phone and I can speak to him direct. WHINS is definitely the company I want to stick with in the future."
-Tom from Encino
Keyla from our consumer advocacy website, whins.protectyoubetter.org answers these questions:
1. What do you like best about your agent and your agency? I feel like they care about me.
2. Why is this important to you? Because I like to get treated nicely, with so much business competition I can always (and often do) move agencies when they are either rude or treating me like a number. I have health insurance with WHINS Insurance Agency because they are all of the above!
3. If you'd like to send a message to our agent, you may do so here. Thank you for helping me with my insurance needs and doing it witht he most positive of attitudes. I've noticed how amazing your customer service is and I am so happy I found you.
-Keyla from Los Angeles
Larry from our consumer advocacy website, whins.protectyoubetter.org answers these questions:
1. What do you like best about your agent and your agency? I feel like they care about me.
2. Why is this important to you? I feel I wont be ripped off.
3. If you'd like to send a message to our agent, you may do so here. Darren rocks! The world needs more people like him.
-Larry from Northridge
"The difference in premium was the game-changer. Also, the friendly and relaxed ambiance was awesome. Your main priority was to first education the customer, then help the customer with the best possible coverage. You truly saved me some hard earned dollars."
-Zua from Canoga Park
"I feel like they care about me. With today's growing prices and automation, WHINS Insurance gives personal treatment as well as competitive prices. I appreciate your hard work and keeping in via phone or email."
-Ursula from Nuevo
"I was having trouble with my other Insurance Agent. They were hardly ever available by phone and they were never personable even with the simplest of questions. I found out about WHINS on the internet and read the testi-monials. They seemed like a reputable place. It only took one call to convince me that I made the right choice. I was immediately treated like their number one customer. I spoke directly with Darren and he took as much time as I needed to make sure I was making the right choice in regards to my insurance. He catered my insurance to my needs and made sure I got the best price with the best coverage. This type of personable service is a rarity. I'll take it when I can get it."
-Brandon from Tarzana
"I give credit to Darren for his excellent customer service! I was shopping for auto insurance and came across WHINS on yelp, the call that I made saved me a lot of money on my auto insurance. Not only that my liability increases to 100/300 vs. 50/100 before... I also got a renters insurance, medical, car rental and uninsured motorist in which I don't have before for less premium compared to what I am paying with the other company. Darren is wonderful!!! he lowered my payments and on top of that I got an " educational tips" from him. Very helpful and has passion to his work. Highly recommended!!!!!!!!!! THANK YOU DARREN:)"
-Joceclyn from Los Angeles
"With the care they give me they always make sure I have the best price along with the best coverage as well. I'm always able to contact them quickly in which is extremely important to me. Thank you for the great service."
-Jason from Encino
"You guys were helpful, available, and knowledgeable. A pleasure to work with."
-Shahram from Encino
"Its hard to find good service with insurance companies, especially being from out of state. I feel secure with them. They are great people to work with."
-Kaylee from Sherman Oaks
"...It was a pleasure to work with Joel Wagner over at WHINS Insurance Agency. Joel rapidly responded to all of my phone/email queries. I felt that he was very knowledgeable, honest, and right to the point. Even when I emailed to cancel my health insurance, he was very helpful and even saved me the trouble of writing a letter to cancel my insurance by writing it for me. Overall, I am very pleased to do business with WHINS Insurance Agency."
-Andrew from Encino
"...Because I am self-employed and middle aged with "pre-existing conditions," I was sure there was no health insurance out there I could qualify for OR afford. Joel at WHINS really listened to everything I had to say and gave me hope that there was a plan out there for me. In fact, he quickly found two suitable plans, both of which he explained in great detail. One in particular offered everything I wanted. The best part is that while health insurance is a big expense for all of us who are self-employed, the premiums for my new plan are reasonable. The peace of mind from now having good coverage and no longer being uninsured is a great feeling. Joel is an excellent agent, I would send everyone I know to him for help getting coverage."
-Julie from Encino
"Customer service is very important in this business and they are top notch. Joel and Darren are extremely knowledgeable and quick to respond. They helped save my family over $1,000.00 for a year on auto insurance. Definitely check them out for your insurance needs! Thanks for the savings and top notch customer service!"
-Norm from El Monte
"I was glad when I had a sudden "insurance emergency" that I called WHINS and got in touch with Joel. He carefully reviewed plans so I could keep all my current doctors which was priority #1 for me. Joel returned my calls and emails quickly and he was able to get me several quotes within a day. With his help, I was able to pick the right health insurance for my family, apply for it and get accepted in less than two weeks. The process moved along a lot faster than I ever expected. I would recommend WHINS to anyone that asked because their knowledge about their products and level of service are outstanding."
-Heather from Encino
"Joel from WHINS is patient, down to earth, and trustworthy. I never once felt pressured to purchase insurance and took the time to answer all of my many questions. I believe WHINS has a philosophy to provide their clients with personalized service and they genuinely care about the well-being of their clients rather than "making a buck". I am recommending them to all I know. Getting health insurance can be exhausting, intimidating, and frustrating, and it is a relief to feel I have Joel as a support person"
-Allyson from Sherman Oaks
"My experience with WHINS Insurance was amazing… Immediately I was transferred to a specialist who listened to all my concerns, needs and affordability. I was then recommended the best insurance coverage to insure my needs that I could afford. The reason why I'm going with WHINS is because the broker went above and beyond to explain and suggest the coverage I was getting so I felt good and insured before I hung up the phone."
-Danisha from Sherman Oaks
"Finally, an insurance agency that is knowledgeable and provides excellent service! Our friends recommended WHINS and we are glad that they did! We now have better coverage on our home and auto policies and actually saved money ! I wouldn't hesitate to refer them to my friends and relatives. They're great!"
-Renee from Westlake Village
"They were very helpful with my auto and home insurance. They helped me save money, and really helped me understand what exactly I was paying for. Glad to have found them, and definitely recommend!"
-David from Irvine
"I needed homeowners insurance policy quickly. I had gotten the run around from a few companies and needed to close escrow in a week. I was referred to Darren by my real estate agent and he immediately got on the case, figured out what I needed, got me a great quote, worked with the escrow company and got me covered with time to spare. These guys take their business very seriously and made sure I was well taken care of. I highly recommend them."
-Bill from Los Angeles
"Darren and his team have put order and reason into the insurance jumble involved in running a small business ( liability, accident, disability, workmen's comp, building, contents, etc. - who can keep track? - WHINS Insurance can! ) and on top of that, they have saved me some money! Keep up the good work!"
-Pete from Encino
"To be frank, I requested some quotes from WHINS insurance agency because the owner was a high school friend of mine and I found out he opened his own brokerage insurance company. I researched quotes for a week, starting with auto....I called AIS, Freeway, AAA, Geico, Infinity, Mercury, you name it I called it. I built myself this fancy excel spreadsheet on who had the best coverage and the best rate. After all my efforts, I found I could save $400 a year, but before switching over I decided to give WHINS Insurance a whirl. I gave them my info, and after a couple minutes on the phone with them, I found out I could save $1,200 a year with BETTER coverage! And they were with insurance companies I have heard of. I couldn't believe it! I tried so hard and the best I could find was a savings of $400?!?!?!?! I could of saved myself a week's worth of work and just called WHINS first. In the end, they found better rates and coverage for my homeowners and my rental property. WHINS saved me a total of $1,900 a year! Unbelievable! On top of that, I liked how if I didn't know or understand something, they explained it to me in layman's terms, and now I have ONE company to call for all my insurance needs. A++++"
-Nelli from Glendale
"The service and personal attention I received from Darren Hasson was exceptional and unexpected from an INSURANCE AGENT and his team! They are truly a high-caliber team. Their knowledge of car insurance their key contacts in the community helped me in my search for the best car insurance policy. After patiently going through the policy and explaining all the details to me, they made sure I got the best offer for my car. Regardless of whether you are insuring a car or home, I would highly recommend WHINS INSURANCE AGENCY to help you find the best insurance for you. I could not have asked for a better agent to guide me through the process."
-Ilanit from Woodland Hills
"I was referred to WHINS by my sister who was more than ecstatic with the outcome of her insurance needs. I gave it a shot and asked for a quote, convinced they couldn't beat the price I was then currently paying with another insurance agency. To my surprise, I was wrong. Not only did they get me a lower premium, but they also got me full coverage for less than what I was paying previously for partial coverage. To top it all off, WHINS was swift, prompt and easy, which is a huge contrast to my experiences in the past during the process of obtaining insurance. Contact WHINS today and you'll be so glad you did... I know that sounds cliche, but it's true."
-Christina from Burbank
"I was exceptionally satisfied with WHINS' efficient matter and productivity! Your team is on the money and I felt very confident and secure with knowing that all my insurance needs would be met! Thank you again for all your help. I will be referring you to all my friends and family!"
-Janet from Valencia
"Thanks a bunch - you guys were great!! I'm very happy that everything went smoothly and I got my insurance for less than what I was paying. And also, I got more coverage than before. Once again, big thanks WHINS!!! Keep a look out for my referrals."
-Cathy from Garden Grove
“I had all my insurance, car, house, boat and a jewelry policy elsewhere. The service was not very good. It was hard to get any answers when I called. I switched all my policies over to WHINS and when I have any questions or problems, they handle them fast and professionally. I’m glad I made the change, you should too!”
-Michael from Encino
“I’m very happy with the quality of service provided by WHINS Insurance Agency. My emails and phone calls were always returned promptly. WHINS Insurance was able to find the best coverage for me and my family at a great price. I’m now saving over $1,000 on my auto policy!”
-Cecilia from Van Nuys
“My experience was amazing! My calls were returned promptly and all my questions answered. They did a fantastic job providing me with a quick quote and explaining the coverage I needed. I even had the opportunity to select higher coverage at an increased premium (which I’m sure means more commission for the agency), but I was advised not to because the lower premium fit my needs better. I have complete trust in this agency and the service they provide and would recommend anyone I know looking for insurance over to them.”
-Marquis from Sherman Oaks
“WHINS Insurance Agency was very professional and offered me competitive rates for my auto insurance. The agents were very knowledgeable about the industry and helped me find the right coverage for my needs. I have referred several friends and family members that were extremely satisfied with their service.”
-Suzanne from Tarzana